Service policy
These guidelines help protect appointment time, client comfort, and the quality of every service.
Before your appointment
- Please arrive with clean lashes and no eye makeup or oil-based products around the eyes.
- Please disclose relevant allergies, sensitivities, recent eye irritation, or anything else that could affect the service.
- Please let Cindy know in advance if you would like to bring a guest.
Timing and late arrivals
Appointment length varies by service. Full lash sets can take up to approximately 2 hours 30 minutes. Lash lift appointments generally take about 1 hour to 1 hour 15 minutes. If you are running late, please send a message. Delays of more than 15 minutes may require rescheduling if there is not enough time to complete the service safely and properly.
Cancellations, illness and no-shows
Deposits are non-refundable for cancellations made less than 24 hours before the appointment and for no-shows. If you are ill, please let Cindy know as soon as possible so the appointment can be rescheduled. Client and provider health takes priority.
Refills and work from another technician
Refill pricing depends on retention and the amount of regrowth. If you are unsure whether you qualify for a refill, send a photo before booking. Extensions applied by another technician may need to be removed before a new set can be applied.
Results, aftercare and sensitivities
Results and retention vary from person to person based on natural lashes, lash cycle, lifestyle, skincare, and aftercare. Following the aftercare instructions helps protect the result. If you experience unusual discomfort, swelling, or irritation after a service, contact Le Studio CL and seek appropriate medical advice when needed.
Dry pedicures
Dry pedicure services are waterless. The classic service is $45 and the deluxe service is $60. Both include sanitization, nail and cuticle preparation, gel polish, and a relaxing massage. Your first appointment includes a personal file and buffer kit.